Happy Dog Happy Owner - Positive Pet Parenting

FAQs

Answers to our most frequently asked questions.

Biggie - Look at Those EarsGlenco the Beautiful Golden RetrieverRupert the Speedy Italian Greyhound

 

How do I register for a class?
What is your cancellation policy?
What is your rain/inclement weather policy?
Does my puppy need to be vaccinated before attending class?


How do I register for a class?

Group Classes:

Private Classes or Board & Train:

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What is your cancellation policy?

Group Classes:

You may withdraw from the group training class prior to the 1st session, although you will be charged a $50 cancellation fee. Once the training class has begun; all fees are non-refundable. Makeup classes are not available for group classes.

Private Classes:

You may postpone a private lesson provided twenty-four hours notice is given. Failure to give twenty-four hours notice of a private lesson cancellation will result in the full amount owed for the missed lesson.

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What is your rain/inclement weather policy?

If we need to cancel class due to rain/inclement weather, we will contact you by email at least 2 hours before class is scheduled to begin.  In the event that class is cancelled, we will work with you to reschedule the session.  If you don't hear from us, class will take place as planned. 

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Does my puppy need to be vaccinated before attending class?

Yes. Even though early socialization is important and can decrease the risk of behavior problems, puppies must be vaccinated before attending class.

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